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Privacy Policy

Your privacy is important to us, and Skinfluencer Ltd takes data privacy very seriously.  This policy explains how Skinfluencer Ltd uses any information you provide to us during  your use of our website and our services. 

www.skin-fluencer.com is operated by Skinfluencer Ltd. Our services are provided by  Skinfluencer Ltd. If you have any questions about this Policy you can contact us at  infoLdn@skin-fluencer.com.  

This Privacy Policy was last updated on 21 September 2021. Skinfluencer Ltd may  change this policy from time to time by updating this page. 

  1. General  

It is Skinfluencer Ltd’s policy to respect your privacy regarding any information we may  collect while operating our website. Accordingly, we have developed this privacy policy  in order for you to understand how we collect, use, communicate, disclose and  otherwise make use of personal information. We have outlined our privacy policy below.  

  • We will collect personal information by lawful and fair means and, where  appropriate, with the knowledge or consent of the individual concerned.  Before or at the time of collecting personal information, we will identify the  purposes for which information is being collected.  
  • We will collect and use personal information solely for fulfilling those purposes  specified by us and for other ancillary purposes, unless we obtain the consent of  the individual concerned or as required by law.  
  • Personal data should be relevant to the purposes for which it is to be used, and,  to the extent necessary for those purposes, should be accurate, complete, and  up-to-date.  
  • We will protect personal information by using reasonable security safeguards  against loss or theft, as well as unauthorised access, disclosure, copying, use or  modification.  
  • We will make readily available to customers information about our policies and  practices relating to the management of personal information.  
  • We will only retain personal information for as long as necessary for the fulfilment  of those purposes.  

We are committed to conducting our business in accordance with these principles in  order to ensure that the confidentiality of personal information is protected and  maintained. Skinfluencer Ltd may change this privacy policy from time to time at  Skinfluencer Ltd’s sole discretion. 

As is true of most websites, when you visit our website we automatically gather  information about your computer, such as your IP address, browser type, referring/exit  pages and operating system. When you visit our hosted-pages, we also use cookies to  identify you when you come back to the site. For more information on the cookies we  use, why we use them and more information about cookies generally, please see Use of  Cookies.  

  1. Use of Your Data  

The information you provide to us will be used by us in order to supply you with our  goods and services under our Terms and Conditions. We may also collect information  about your buying behaviour in order to contact you from time to time by e-mail or mail  with details of carefully selected products or special offers which may be of interest to  you.  

We will never send you our promotional e-mails without your consent. Any promotional  email that you receive from us will also allow you to unsubscribe to further email  promotions if you decide at a later stage that you no longer wish to receive emails with  news and special offers from Skinfluencer Ltd.  

  1. Data Storage and Transfer  

Information we hold about you is stored and processed on our secure servers and may  be shared with and stored by certain of our carefully selected data sub-processors. 

The processing of your data may involve it being transferred to and/or stored at or  accessed from a destination outside the country in which you reside. In such  circumstances, we will take all steps reasonably necessary to ensure that your data is  treated securely, in accordance with this policy and safeguarded in accordance with all  applicable legislation.  

In exceptional circumstances, we may disclose any information, including personally  identifiable information, to comply with any applicable law, regulation, legal process or  governmental request. We may also disclose specific information in special cases, such  as if there is an attempted breach of security or a physical threat to you or others.  

  1. Service Providers  

In the ordinary course, we will only ever share your data on a confidential basis with our  own carefully selected service providers who are directly involved in delivering our  goods and services. Our service providers are most commonly involved in hosting our  systems, processing payments, and providing us with data analysis and email services.  

We only allow our service providers to handle your personal information if we are  satisfied they take appropriate measures to protect your personal information. We also 

impose contractual obligations on service providers to ensure they can only use your  personal information to provide services to us and to you. 

We never sell or give your personal information to third parties to use for their own  purposes. 

  1. Under the Skinfluencer  

Under the Skinfluence is our referral programme, which requires us to process client  email addresses and certain order data for the purposes of:  

  • Enrolling clients onto our refer-a-friend programme;  
  • Monitoring the programme and safeguarding against gaming or fraudulent use  of the programme;  
  • Communicating with clients in connection with operation of the programme and  delivery of rewards;  
  • Reporting on the performance of the programme.  
  1. Your Rights  
  • You have the right to object at any time to the processing of your personal  information.  
  • You have the right to access any information we hold about you. Any request  which is manifestly unfounded or excessive may be subject to a reasonable fee to  cover our administrative costs in providing you with the necessary details.  
  • You have the right to ensure the personal information we hold about you is up to  date and accurate.  
  • If you have given us consent to process any of your personal information, then  you may withdraw that consent at any time.  
  • You have the right to opt-out of receiving emails from us at any time. You have the right to request that the personal information we hold about you be  erased and/or request that the processing of that data be restricted.  

You can contact us at any time about your data at infoLDN@skin-fluencer.com.  7. Use of Cookies  

We use cookies to improve your experience on the site and create personalised ads and  content. 

Cookies are small files which are stored upon the hard drive of your computer. We may  use cookies to:  

  • Measure the number of visitors to our website; 
  • See how visitors navigate our website and which resources they access; See what visitors’ buying behaviours are to allow us to see the latest buying  trends; and 
  • See information about visitors’ internet connections and the equipment used to  access our website.  

The information we collect using cookies does not identify you personally. For example,  it does not identify your email address. It may include the IP address and/or the domain  name of the computer you use. You should be aware that this information might  therefore also identify (1) the company you work for (if you access our website from your  place of work), or (2) your Internet Service Provider. It may also identify information  about your computer, for example your operating system and browser type.  

If you access our website by way of a hardware firewall, a proxy server or any other kind  of router (such as a dial-up modem connection at your ISP) then it is the address of the  router that will appear in our logs and not the address of your computer.  By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to  help us enhance your user experience, analyse our site traffic, and assist in our  marketing efforts. You can set your preferences, by clicking “Customise Settings”.  If you do not want a cookie to be stored in your computer, most Internet browsers have  functions to erase cookies from the computer’s hard drive or to block all cookies or to  receive a warning before a cookie is stored. You are welcome to use such facilities to  prevent the installation of any cookie. If you refuse to accept cookies you may be unable  to access certain parts of our website.  

For more information on cookies please visit the ICO website. 

  1. Links to Other Sites  

Our website may contain links to enable you to visit other websites of interest easily.  However, once you have used these links to leave our site, you should note that we do  not have any control over any other website. Therefore, we cannot be responsible for  the protection and privacy of any information which you provide while visiting such sites  and such sites are not governed by this privacy statement. You should exercise caution  and look at the privacy statement applicable to the website in question. Any concerns  regarding any external link should be directed to its website administrator or web  master.  

You may establish links to our website, provided that: 

  • You link only to our homepage; 
  • You do not remove or obscure advertisements, the copyright notice or other  notices on our website;  
  • You give us notice of your link to our website by sending an e-mail message to us  at infoLDN@skin-fluencer.com, and  
  • You immediately stop providing links to the website if notified by us.  9. Use of Website Terms and Conditions 

9.1. Introduction  

9.1.1 These terms and conditions (the “Terms”) are the terms on which this  website www.skin-fluencer.com (the “Website”) is made available to you  (“You”/”Your”). Please read these Terms carefully before using Our Website.  

9.1.2 By using or accessing Our Website, You agree to be legally bound by these  Terms as they apply to Your use of or access to Our Website.  

9.11.3 If You do not wish to be bound by these Terms then please refrain from  using Our Website.  

9.1.4 Any products which are available for You to purchase on or via Our Website  are subject to additional terms and conditions which will be notified to You when  You follow the ordering procedures set out on the relevant order page.  

9.2. Information About Us  

9.2.1 We are Skinfluencer Ltd a company registered in England and Wales under  registration number 12550720 and our registered address is 307 Fulham Road,  London, SW10 9QH. (“We”/“Us”/”Our”).  

9.2.2 If You have any questions, complaints or comments on this Website then  You may contact Us on infoLDN@skin-fluencer.com or by postal address:  Skinfluencer, 307 Fulham Road, London, SW!0 9QH.  

9.2.3 Our VAT number is GB 206992973.  

  1. Buying Products on our Website  

10.1 To order a product, or to purchase a gift voucher, will need to follow the ordering  procedures set out on the relevant order page.  

10.2 Details of the prices for the products, and the procedures for payment and delivery  are displayed on or through Our Website. The price of any product is the price in force  at the date and time of Your order. The price of any product includes VAT but excludes  any delivery charge.  

10.3 You undertake that all details You provide to Us for the purpose of purchasing  goods which may be offered by Us on Our Website will be correct, that the credit or  debit card, or any electronic cash, which You use is Your own and that there are sufficient  funds or credit facilities to cover the cost of any goods. We reserve the right to obtain  validation of Your credit or debit card details from Your card issuer before providing You  with any goods. 

10.4. Discount codes and offers cannot be redeemed on sale or promotional items.  

10.5 From time to time, we will make promotional codes available. Only one code may  be used per transaction. We will alert You to additional specific terms which apply to  such promotional codes at the relevant time.  

  1. Product Sales  

11.1 You must pay for the products by credit, debit card or Paypal account at the time of  the order, at which time You will be notified of the current price.  

11.2 We are entitled to refuse any order placed by You. If Your order is accepted, We will  confirm acceptance to You by online electronic means (‘Confirmation’) to the e-mail  address You have given Us on ordering. The order will then be processed within 2-3  days.  

11.3 To cancel Your order after it has been dispatched to You, you will need to follow the  Returns Policy and Procedure.  

  1. Reselling Products  

12.1 Please note that all products available on Our Website are for personal use only.  You may not sell or resell any of the products.  

12.2 We reserve the right to cancel or reduce the quantity of any orders that we believe  may result in the violation of our Terms.  

  1. Modifications To our Website  

We reserve the right to alter, suspend or discontinue any aspect of Our Website or the  content or available through it, including Your access to it. Unless stated otherwise, any  new features including new content, and/or the sale of new products shall be subject to  these Terms.  

  1. Information You Provide  

14.1 The following applies to any information You provide to us, for example during any  registration or ordering process:  

  • You authorise us to use, store or otherwise process any personal information  which relates to and identifies You, including but not limited to Your name and  address, to the extent reasonably necessary to provide the services which are  available through Our Website by Us or our sub-contractors. If You obtain or  choose to buy products through Our Website then We may collect information  about Your buying behaviour and if You send Us personal correspondence such 

as e-mails or letters then We may collect this information into a file specific to You.  All such information collected by Us shall be referred to in these Terms as  “Personal Information”;  

  • You must ensure that the Personal Information You provide is accurate and  complete and that all ordering or registration details (where applicable) contain  Your correct name, address and other requested details.  

14.2 You must read Our Privacy Policy which contains important information about the  use of Your Personal Information and other information regarding Your Privacy.  

14.3 If You would like to review or modify any part of Your Personal Information then You  should e-mail Us at infoLDN@skin-fluencer.com.  

  1. Security  

You are solely responsible in all respects for all use of and for protecting the  confidentiality of any username and password that may be given to You or selected by  You for use on Our Website. You may not share these with or transfer them to any third  parties. You must notify Us immediately of any unauthorised use of them or any other  breach of security regarding Our Website that comes to Your attention.  

  1. Applicability Of Online Materials  

16.1 Personal Use  

Unless otherwise stated, text on our website is presented solely for your private,  personal and non-commercial use.  

16.2 Compliance with Law  

We make no representations that the materials on Our Website is appropriate or  available for use in locations outside the UK.  

16.3 Exclusion of Warranties  

We make no warranties, express or implied that making the products available in any  particular jurisdiction outside the UK is permitted under any applicable non-UK laws or  regulations. Accordingly, if making the products or any part available in Your jurisdiction  or to You (by reason of nationality, residence or otherwise) is prohibited, those products  are not offered for sale to You. You accept that if you are resident outside the UK, You  must satisfy yourself that You are lawfully able to purchase the products. We accept no  liability, to the extent permitted by applicable law, for any costs, losses or damages  resulting from or related to the purchase or attempted purchase of the products by  persons in jurisdictions outside the UK or who are nominees of or trustees for citizens,  residents or nationals of other countries.  

  1. Copyright 

17.1 Your use of Our Website and its contents grants no rights to You in relation to Our  intellectual property rights including, without limitation, trade marks, logos, graphics,  photographs, animations, videos and text or the intellectual property of third parties in  Our Website and its contents.  

17.2 You may not copy, reproduce, republish, download, reproduce, republish,  download, post, broadcast, record, transmit, commercially exploit, edit, communicate to  the public or distribute in any way the services, web pages or materials on the Website  or the computer codes of elements comprising the Website other than for Your own  personal use. Subject to the above, You may download insubstantial excerpts of this  content to Your hard disk for the purpose of viewing it provided that no more than one  copy of any information is made.  

17.3 Any use other than that permitted above may only be undertaken with Our prior  express authorisation.  

17.4 By submitting information, text, photos, graphics or other content to Us via Our  Website, You grant Us a right to use such materials at Our own discretion including,  without limitation, to edit, copy, reproduce, disclose, post and remove such materials  from Our Website.  

  1. Linking And Use Of Cookies 

18.1 You may establish links to the Website provided:  

  • You link only to the home page of the Website;  
  • You do not remove or obscure advertisements, the copyright notice or other  notices on the Website;  
  • You give us notice of such link by sending an e-mail message to us at  infoLDN@skin-fluencer.com; and  
  • You immediately stop providing links to the Website if notified by Us.  

18.2 We make no representations whatsoever about any other websites which You may  access through Our Website or which may link to Our Website. These links are provided  for Your ease of reference and convenience only. When You access any other website it  

is independent from Us. We have no control over the content or availability of that  website. In addition, a link to any other site does not mean that We endorse or accept  any responsibility for the content, or the use of, such a website and shall not be liable for  any loss or damage caused or alleged to be caused by or in connection with use of or  reliance on any content, goods or services available on or through any other website or  resource. You agree that You will not involve Us in any dispute between You and the  third party. Any concerns regarding any external link should be directed to its website  administrator or web master.  

18.3 Use of Cookies 

18.3.1 As a result of viewing Our Website We may log certain information about  You by using cookies. Cookies are small files which are stored upon the hard  drive of Your computer. We may use cookies to:  

  • measure the number of visitors to Our Website;  
  • see how visitors navigate Our Website and to see which resources they  access;  
  • see what visitors’ buying behaviours are to allow us to see the latest buying  trends; and  
  • see information about visitors’ internet connections and the equipment  used to access Our Website.  

18.3.2 We use this information to help Us to improve the content of Our Website  or to improve the matching of Your interests or preferences.  

18.3.3 The information We collect using cookies does not identify You personally.  For example, it does not identify Your email address. It may include the IP  address and/or the domain name of the computer You use. You should be aware  that this information might therefore also identify (i) the company You work for (if  You access Our Website from Your place of work), or (ii) Your Internet Service  Provider. It may also identify information about Your computer, for example Your  operating system and browser type.  

18.3.4 If You access Our Website by way of a hardware firewall, a proxy server or  any other kind of router (such as a dial-up modem connection at Your ISP) then it  is the address of the router that will appear in Our logs and not the address of  Your computer.  

18.3.5 If You do not want a cookie to be stored in Your computer, most Internet  browsers have functions to erase cookies from the computer’s hard drive or to  block all cookies or to receive a warning before a cookie is stored. You are  welcome to use such facilities to prevent the installation of any cookie. If You  refuse to accept cookies You may be unable to access certain parts of Our  Website.  

  1. Your Use Of Our Website 

19.1 You agree that in using Our Website You will not:  

  • use Our Website in any way that may lead to the encouragement, procurement or  carrying out of any criminal activity;  
  • use Our Website in any way that interrupts, damages, impairs or renders the  Website less efficient;  
  • use Our Website for any purpose other than Your personal use;  email, transmit or otherwise disseminate any content which is defamatory,  obscene, in breach of copyright, vulgar or indecent or may have the effect of  being harassing; threatening, abusive or hateful or that otherwise degrades or 

intimidates an individual or group of individuals on the basis of religion, gender,  sexual orientation, race, ethnicity, age or disability;  

  • advertise or promote third party or Your own products or services including by  way of the distribution of ‘spam’ email;  
  • transfer files that contain viruses, trojans or other harmful programs; or  access or attempt to access the accounts of other users or to penetrate or attempt  to penetrate Our Website security measures.  

19.2 We reserve the right to suspend, restrict or terminate Your access to Our Website at  any time without notice at Our discretion if we have reasonable grounds to believe You  have breached any of the restrictions above.  

19.3 You confirm that:  

  • You will comply with the restrictions on Your use of the Website as set out in these  Terms; and  
  • in relation to any material submitted to or posted on the Website You have the  right to do so and have obtained all necessary licences and or approvals.  

19.4 You agree to compensate Us from any claim or damages (including any legal fees  in relation to such claim or damages) made by a third party in respect of any matter in  relation to or arising from Your use of Our Website including any breach or suspected  breach of these Terms or Your violation of any law or the rights of a third party.  

  1. Availability Of Our Website 

20.1 We will try to make Our Website available but cannot guarantee that Our Website  will operate continuously or without interruptions or be error free and can accept no  liability for its unavailability.  

20.2 Access to Our Website may be suspended temporarily and without notice in the  case of system failure, maintenance or repair or for reasons reasonably beyond Our  control.  

  1. Liability  

21.1 Our liability in tort, contract, negligence, pre-contract or other representations or  otherwise arising out of or in connection with these Terms shall be limited in aggregate  to the net payment to Us from You for the product concerned.  

21.2 Nothing in these Terms shall exclude or limit Our liability for fraudulent  misrepresentation or for death or personal injury resulting from Our negligence or the  negligence by Our employees or agents. 

21.3 All content and services on Our Website are provided on an ‘as is’ and ‘as available’  basis. We do not make any representation or give any warranty (whether express or  implied) in respect of Our Website or its content, including, without limitation, any  advice given (on a personal or general basis) and statements made by advertisers on or  via the Website. Nothing in these Terms shall restrict Your statutory rights (including Your  rights to receive a reasonable standard of service).  

21.4 . We do not accept liability for damage to Your computer system or loss of data that  results from Your use of the Website. We do not guarantee or warrant that any material  available for downloading from Our Website will be free from infection, viruses and/or  other code that has contaminating or destructive properties. You are responsible for  implementing sufficient procedures and virus checks (including anti-virus and other  security checks) to satisfy Your particular requirements for the accuracy of data input and  output. You are responsible for ensuring that Your computer system meets all relevant  technical specifications necessary to use Our Website and is compatible with Our  Website.  

  1. General  

22.1 Alterations  

We may alter these Terms from time to time and post the new version on Our Website,  following which all use of Our Website will be governed by that version. You will be  deemed to have accepted any such changes by Your use of Our Website from such  time. You must check the terms and conditions on Our Website regularly.  

22.2 Illegality  

If any provision of these Terms is found by a court or regulator to be illegal, unlawful,  invalid or unenforceable the other provisions shall continue to apply.  

22.3 Jurisdiction  

In the event of any dispute between You and Us concerning these Terms, relevant  United Kingdom law will apply. If You wish to take court proceedings against Us You  must do so within the United Kingdom. If You are buying Our products from anywhere  outside the UK this does not deprive You of the protection afforded to You by virtue of  local laws in that territory.  

22.4 Causes Beyond Control  

Neither you nor Skinfluencer Ltd will be held liable for any failure to perform any  obligation to the other due to causes beyond Your or Our respective reasonable control.  

22.5 No Waiver  

If you breach these Terms and We take no action against You, We will still be entitled to  use Our rights and remedies in any other situation where You breach these Terms. 

  1. Notices  

All notices shall be given:  

  • to Us via e-mail at infoLDN@skin-fluencer.coml or  
  • to You at either the e-mail or postal address you provide during any ordering  process.  

Notice will be deemed received when an e-mail is received in full (or else on the next  business day if it is received on a weekend or a public holiday in the place of receipt) or  3 days after the date of posting.  

  1. Replacement  

These Terms replace all other terms and conditions previously applicable to the use of  Our Website.